Shipping Policy

Thank you for choosing us! We’re dedicated to making sure your order reaches you quickly, safely, and without any extra charges.

1. Free Nationwide Delivery

Enjoy free shipping on all orders — with no minimum spend — available in every city and region of Pakistan.

2. Order Processing

All orders are processed and dispatched within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Timeline

Major cities: 2–4 business days
Remote / rural areas: 4–7 business days

Note: Delivery times may vary slightly due to factors such as weather, strikes, or courier delays.

4. Trusted Delivery Partners

We ship through reliable courier services such as TCS, Leopards, M&P, and others to ensure secure and timely delivery across Pakistan.

5. Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via SMS or email so you can easily check the status of your delivery.

6. Address Accuracy & Missed Deliveries

Please double-check your delivery address and contact details before placing your order.
If the courier cannot deliver due to incorrect information or repeated failed attempts, your parcel may be returned to us.

7. Damaged or Missing Orders

If your order arrives damaged or does not reach you within the expected timeframe, please contact us within 7 working days of the delivery date. Our team will review the case and arrange a replacement or refund where applicable.

8. Get in Touch

For any shipping-related queries or updates about your order, feel free to contact us:

📧 Email: eritziacustomerservice@gmail.com
📞 Phone/WhatsApp: +92 3185105706
🕒 Business Hours: Monday – Friday, 10 AM – 6 PM